Delivery & Returns

Le Olive ships worldwide. Non-personalised items ordered before 15:00 on working days are dispatched the same day. Personalised items are dispatched within two working days. Our atelier is closed on weekends, so orders placed after 15:00 on Friday, or on Saturday or Sunday, are dispatched on the next working day. After dispatch, delivery times depend on the carrier and your destination. Shipping is free on orders of €100 or more, or US$150 or more for orders to the United States. Any local import duties and taxes are the customer’s responsibility. You can find our shipping rates below:

Clear rates and reliable shipping help make your Le Olive shopping experience effortless. If you have a question about our delivery options, email info@le-olive.com. We’re happy to help.

If a product does not meet your expectations or the size is not correct, you have the right to exchange or return the item within 30 days of delivery. Please note: Sale items can only be exchanged for a different size of the same item. Personalised items and gift packaging cannot be returned. All returns must meet the following specifications: The product is complete, unused, unworn, and unwashed. The original tags and labels are still attached to the product. The product must be returned in the original packaging. Return shipping costs are the responsibility of the customer. Please note: Le Olive is not liable for packages sent without track & trace.

To request a return, sign in to your account. Enter your email address and select “Continue”. Open the email from our shop and copy the six-digit verification code. Enter it on our website, then select your order and the items you want to return. Choose a return reason, add a note and select “Submit return request”. If your request is approved and shipping is required, we’ll email you instructions and a return label. Your refund will be processed once we receive the item.