No, in principle you do not need an account to place an order. However, it is always easy to create an account. This way you can always check your order.
You can place an order via our website: https://le-olive.com
The best way to find the right size is to check out our size charts. You can find these under our product pictures.
Oops, the email probably ended up in your spam/junk mail. If not, you can always send us an e-mail at firstname.lastname@example.org.
You can change your address by sending an e-mail to email@example.com. Our customer service team will adjust this for you. Please note that our Customer Care team can only change this if your order is not yet on its way.
The legal warranty applies when purchasing items from Le Olive. Legal warranty means that the item must do what you as a customer can reasonably expect. Legally speaking, there is no term attached to this warranty because what you as a customer can expect differs per item.
Because we are proud of our products and have confidence in the quality, our warranty period is 6 months .
We will send you a newsletter on a regular base, to keep you informed, or you contact our Customer Care team. They will inform you about the possible delivery date.
No. Unfortunately, it is not possible to reserve items.
You can, but only within 2 hours after you've placed your order.
Sometimes it can unfortunately happen that you have received a wrong size or colour. What can you do:
- Return the item free of charge. Contact our Customer Care team at: firstname.lastname@example.org. They will send you are turn label. You can then contact the carrier (FedEx) to schedule an appointment for them to pick up your package. We will also send you the correct item when we have received your return.