Personalized items will take up to 3 business days.
You can return your item(s) within 14 days after you received your order. All products must be new, unused, undamaged and unwashed. Personalized items cannot be returned! Sale items can only be exchanged for a different size of the same item, please contact us at firstname.lastname@example.org first.
Please make sure to attach your order number and your reason for the return. You can also send us an email before.
Customer is responsible for the cost of returning shipping. This will be €4,25 for mailbox sized packages and €6,95 for bigger packages. Le-Olive is not responsible for package sent without track & trace.
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